Shopping Policy & Refunds
Please contact us if you have any questions
Shipping Policy
Delivery Costs:
Deliveries within the UK are charged at a flat rate of £12 (or free if your order is £100+). Please contact us if you wish to order our products from outside of the UK and we will handle it manually with our couriers.
Shipping Times:
Shipping within the UK will take 2-3 business days (this includes processing and handling time). If you are ordering outside these countries, our international shipping takes around 7-14 business days.
Limitations:
We do not charge extra for large orders (regardless of the total weight or package size) within the UK. For international deliveries, we will confirm the total price inclusive of the additional weight (if applicable).
Returns Policy
At SC Shop, we are committed to ensuring your satisfaction with our products. We offer easy refunds and exchanges to provide you with a seamless shopping experience. If you are not completely satisfied with your purchase, you can request a refund or exchange. Simply mail us within 14 days of receiving your item.
To initiate a return or exchange, please email us at hello@scshop.co.uk. Once your return is accepted, we’ll provide you with a return shipping label and detailed instructions on how to send your package back to us.
We will notify you as soon as we receive and inspect your return. If the return or exchange is approved, we will process your refund to your original payment method or send you the replacement item promptly.
Your satisfaction is our priority, and we strive to make the return and exchange process as easy and efficient as possible.